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About Velvet-hollow

Honest service, expert technicians, lasting relationships

Our Story

What started as a small two-bay workshop in 2008 has grown into one of Melbourne's most trusted independent auto service centres. Our founder, a third-generation mechanic, built this business on a simple principle: treat every vehicle as if it were our own.


Over the past sixteen years, we have serviced more than 12,500 vehicles for families, businesses, and fleet operators across Victoria. Our growth has come almost entirely through word-of-mouth—a testament to the quality of work and honesty that defines everything we do.


Today, we operate from a purpose-built facility in Fitzroy with six service bays and a team of certified technicians. We have invested in the latest diagnostic equipment to handle everything from classic carburetted engines to the most advanced hybrid systems.

Our modern auto service workshop facility

Our Values

The principles that guide every repair

Integrity First

We never recommend work that is not necessary. Our inspections are thorough but our recommendations are honest.

Clear Communication

We explain issues in plain language, show you the problem when possible, and answer all your questions.

Quality Workmanship

Every repair meets manufacturer standards. We take pride in doing the job right the first time.

Customer Focus

Your schedule matters. We offer flexible booking, timely updates, and work to minimise your time without a vehicle.

2008

Year Established

6

Service Bays

45+

Years Combined Experience

100%

Licensed Technicians

Meet the Team

Experienced professionals dedicated to your vehicle

Workshop Director portrait

Robert Walsh

Workshop Director
Senior Technician portrait

Marcus Campbell

Senior Technician
Service Manager portrait

Emma Richardson

Service Manager

Our Facility

Our Fitzroy workshop is equipped with the latest automotive technology, including multi-brand diagnostic systems, precision alignment equipment, and climate-controlled service bays.


We maintain a clean, organised workspace that reflects our attention to detail. Customers are always welcome to see where the work is being done—we have nothing to hide.


The waiting area includes complimentary coffee, Wi-Fi, and a comfortable seating area. For longer services, we are located near public transport and can arrange alternative transport options.

Modern workshop interior with service bays

Experience the Difference

Book your next service with a team that genuinely cares about your vehicle

View Services

Information presented on this page reflects our current operations and capabilities. Team members, facility details, and service offerings may change over time. For the most current information, please contact us directly.